What is Tekst?

Tekst AI's AI tool is a game-changer for customer service, as it streamlines and automates common customer support issues using tailored AI solutions. With ticket tagging, prioritization, and routing capabilities, this tool ensures that customer inquiries are directed to the right agent or team promptly. Moreover, it boasts language and sentiment detection, enabling businesses to gauge customer emotions accurately. The tool seamlessly integrates with popular CRMs, allowing for customized workflows and automation of repetitive tasks, resulting in enhanced scalability and efficiency in customer support operations. Additionally, the AI tool empowers businesses to monitor and optimize performance through comprehensive analytics and data insights.

Tekst Use Cases

• Automating frequently encountered customer support problems.
• Tracking and enhancing performance using analytics.
• Enhancing the efficiency of customer service.