What is Symbl.ai?

Symbl.ai is a cutting-edge platform designed for enterprises seeking to enhance their virtual conversations. With its real-time engagement capabilities, predictive features, and continuous learning capabilities, Symbl.ai is a powerful tool for various departments including sales, customer service, human resources, and employee communication. The platform boasts a wide array of features such as topic detection, sentiment analysis, automated summarization, call and progress analysis, and more. By adopting an API-first approach, Symbl.ai empowers businesses to customize their solutions using pre-defined models and design. Additionally, the platform prioritizes enterprise-grade security and compliance with data privacy regulations such as HIPAA and GDPR. To further assist users, Symbl.ai offers an AI exploration workshop and a developer-friendly interface for seamless conversation processing and extraction of valuable insights.

Symbl.ai Use Cases

• Enhance the quality of customer service interactions.
• Examine sales calls to gain valuable information.
• Improve communication and teamwork among employees.