What is Lookup?

Lookup is an innovative AI-powered solution designed to assist product teams in effectively analyzing and managing feedback from multiple channels, including support tickets and sales calls. By utilizing advanced AI technology, Lookup is able to extract valuable insights from call transcripts, support tickets, and feedback, enabling teams to identify emerging trends in customer feedback. The tool also streamlines the process of collecting feedback by centralizing it in one location and adapting to the specific feedback taxonomy of each team. With a range of plans available, including a free plan with beta access, Lookup offers flexibility and scalability, allowing teams to process a greater number of words per month as they upgrade to paid plans.

Lookup Use Cases

• Identify patterns in customer feedback as they emerge.
• Examine and evaluate customer feedback received through support tickets.
• Arrange and categorize feedback gathered during sales calls.