What is Kore.ai?

Kore.ai is an advanced conversational AI platform designed to enhance customer, agent, and employee experiences across various communication channels. With a wide range of products such as SmartAssist, AgentAssist, BankAssist, HR Assist, RetailAssist, and HealthAssist, Kore.ai enables businesses to optimize their interactions with customers and employees. By leveraging AI-powered virtual assistants and workflow engines, the platform automates repetitive tasks and queries, freeing up support staff to focus on more critical business matters. Additionally, Kore.ai offers comprehensive training and educational resources through Kore.ai Academy, empowering users to enhance their conversational AI skills. Notably, Kore.ai has been recognized as a leader in the esteemed 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.

Kore.ai Use Cases

• Learning conversational AI skills through Kore.ai Academy.
• Improving customer and employee experiences.
• Streamlining repetitive tasks and queries through automation.