What is Klaviyo SMS Assistant?

SMS Assist is an innovative AI tool that has been introduced as a new feature in the Klaviyo platform. Its primary purpose is to assist businesses in sending one-time SMS messages to specific target audiences that have already been established. By utilizing AI technology, this tool is able to generate SMS copy that is compliant with regulations in a quick and effortless manner. This is particularly beneficial as writing for this new marketing channel can present various challenges.

One of the key features of SMS Assist is that it offers users three different message options based on the input they provide. This allows for greater customization and ensures that the messages are tailored to the specific needs of the business. Additionally, the tool has been designed to train itself on compliant mobile carrier regulations, which helps to prevent the sending of any forbidden content.

To access SMS Assist, users simply need to click on the purple lightbulb icon located in the SMS campaign editor within the Klaviyo platform. This integration makes it seamless for businesses to incorporate SMS messaging into their overall marketing strategy.

Klaviyo SMS Assistant Use Cases

• Sending SMS reminders for events.
• Sending SMS notifications for transactions.
• Sending SMS promotions.